Legal

Terms & Conditions

Effective date: April 29, 2026

These Terms & Conditions ("Terms") govern your use of the RubanasFit platform, including the Telegram bot, Trainer Mini App, Gym Owner Dashboard, and website at rubanasfit.com (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

If you are using the Service on behalf of a gym or business, you represent that you have authority to bind that entity to these Terms.

1. Eligibility

You must be at least 16 years old to use the Service. By using it, you confirm that you meet this requirement.

2. Account Types and Access

The Service has four user types, each with distinct responsibilities:

• Clients — access the Service via the Telegram bot. Your account is created through a trainer-issued invite link. You are responsible for the accuracy of fitness data you submit.
• Trainers — access the Service via the Trainer Mini App. Trainer accounts require approval either by an administrator or through a gym owner invite. You are responsible for the workout programs and nutrition plans you create, and for the accuracy of client data you manage.
• Gym Owners — access the Service via the Gym Owner Dashboard. Gym owner accounts require administrator approval before dashboard access is granted. You are responsible for managing trainers and clients within your gym in compliance with applicable laws.
• Super Admin — platform-level access, reserved for RubanasFit staff only.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Attempt to access another user's account or data without authorisation
• Upload malicious code, viruses, or any content designed to disrupt the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use the Service to send spam, unsolicited messages, or harass other users
• Misrepresent your identity or your professional qualifications as a trainer
• Collect or harvest data about other users without their consent

4. User Content

You retain ownership of content you upload to the Service (exercise videos, workout programs, nutrition plans, fitness logs). By uploading content, you grant RubanasFit a limited, non-exclusive licence to store and display that content solely to operate the Service for you and your clients.

You are solely responsible for the content you upload. You must have the right to upload it. Do not upload content that is illegal, defamatory, or infringes third-party intellectual property rights.

We reserve the right to remove content that violates these Terms without notice.

5. Health and Fitness Disclaimer

The Service facilitates delivery of fitness coaching created by human trainers. RubanasFit does not provide medical advice. Workout programs and nutrition plans on the platform are created by independent trainers, not by RubanasFit.

Before starting any new exercise or nutrition programme, consult a qualified medical professional, especially if you have a pre-existing health condition. Use of the Service is at your own risk. RubanasFit is not liable for any injury or health outcome resulting from following trainer-created programs.

6. Trainer and Gym Owner Responsibilities

Trainers and gym owners are independent professionals, not employees of RubanasFit. RubanasFit provides the platform; it does not supervise or verify the quality of fitness programmes or coaching delivered through it.

Trainers must: hold any professional qualifications required by applicable law in their jurisdiction, obtain informed consent from clients before starting them on a programme, and handle client health data in compliance with applicable data protection law (including GDPR where applicable).

Gym owners must ensure trainers they invite to the platform comply with these Terms.

7. Subscription and Payment

Certain features of the Service require a paid subscription. Subscription terms, pricing, and billing details are presented at the time of purchase. All fees are non-refundable unless required by law.

We reserve the right to change pricing with at least 30 days' notice to existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.

8. Termination

Either party may terminate the relationship at any time. You may stop using the Service and request account deletion by contacting your trainer (clients) or emailing support@rubanasfit.com (trainers and gym owners).

We may suspend or terminate your access without notice if you violate these Terms, engage in fraudulent activity, or if we discontinue the Service. Upon termination, your right to use the Service ends immediately.

When a trainer is removed from a gym, their clients are unassigned and the gym owner must manually reassign them. Client data is not deleted automatically.

9. Intellectual Property

The RubanasFit platform, including its design, code, and branding, is owned by RubanasFit and protected by intellectual property law. Nothing in these Terms transfers ownership of our IP to you.

You may not use the RubanasFit name, logo, or branding without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, RubanasFit will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from these Terms or the Service will not exceed the amount you paid us in the 12 months preceding the claim, or £100 (whichever is greater).

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales, unless local consumer protection laws in your jurisdiction require otherwise.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes at least 14 days before they take effect (via bot message for clients, or email for gym owners). Continued use of the Service after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Email us at legal@rubanasfit.com.